25 Black Friday Marketing Ideas to Boost Your Sales This Season [2024]

HelpDesk
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29 min read

Let me get this straight. Every marketer crafts the perfect marketing strategy to attract more customers during Black Week. But if everyone is doing the same thing, why would someone pick me?

Well, this is why we need unique ideas, and I decided to create a list of extraordinary Black Friday marketing ideas that might stir your imagination. So, shall we?

Preparing for Black Friday

Black Friday has evolved from a one-day shopping frenzy into a global, multi-day event that consumers eagerly anticipate.

In 2024, the stakes are higher than ever for businesses looking to capture attention in a crowded market. With the rise of ecommerce, ever-increasing customer expectations, and technological advancements, innovation is not just a bonus — it’s a necessity.

Here’s why innovative Black Friday campaigns are more critical this year than ever before:

  1. Combatting consumer fatigue: Standard discounts aren’t enough anymore. Innovative strategies like gamification, influencer collaborations, and personalized offers keep customers engaged and excited.

  2. The power of hyper-personalization: Customers expect tailored experiences. Brands that use data to create personalized shopping journeys, from product recommendations to custom discounts, will stand out.

  3. Building long-term loyalty: Black Friday is an opportunity to build brand loyalty, not just quick sales. Exclusive offers for loyal customers or charitable tie-ins can strengthen emotional connections and encourage repeat business.

  4. Leveraging emerging technologies: Artificial intelligence (AI), augmented reality, and chatbots allow you to craft immersive, tech-driven shopping experiences that can differentiate you in a crowded marketplace.

  5. Multichannel engagement: Customers shop across multiple channels, so you must create cohesive campaigns that span social media, email, and mobile to engage them at every touchpoint.

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Prepare your marketing lists

Trust me, preparing your marketing lists ahead of Black Friday will be beneficial. We know our competitors will be well-prepared for the festive season, starting right on Black Friday. Therefore, it’s important that your company is also ready to fine-tune the perfect customer experience during this period.

Let’s remind ourselves how to prepare our marketing lists effectively and optimize our data sources for a successful Black Friday campaign.

Ensure your tracking and analytics are set up correctly

Before launching any Black Friday campaigns, verify that all your tracking tools, such as Meta Pixel, Google Analytics, and other customer data sources, are functioning correctly. You don’t want to be like Ross from Friends, screaming, “We were on a break!” when things fall apart because your tools weren’t synced properly.

So, accurate tracking ensures that you can:

Build and segment your marketing lists early

Start building your email and SMS marketing lists well before Black Friday (if you’re reading this one week ahead, that’s a shame, but it’s too late).

Look at it this way. The sooner someone subscribes or buys your product or joins your sales funnel, the sooner you can establish a relationship with them. To encourage people to join your list, you can offer them exclusive access to early discounts or special promotions for only a few.

Once your lists are established, segment them based on customer behavior, previous purchases, and engagement history. It’ll allow you to deliver personalized content that resonates with each group.

Steps to segment your email list

Build anticipation with sneak peeks

I’m someone who loves going on TikTok and reading all the sneak peeks before the premiere of the movie or book. A lot of people like to know what awaits them. So, use your marketing lists to build excitement in the weeks before Black Friday. Sending sneak peeks of upcoming deals, exclusive product launches, or special offers can keep your audience engaged and ready to act when the sales begin.

Early emails or SMS messages that tease limited-time offers can create a sense of urgency and anticipation. Consider sharing:

HelpDesk sneak peek

Leverage email marketing to drive conversions

Once Black Friday hits, email marketing becomes a powerful tool to move customers through the purchase funnel. Use your pre-built, segmented lists to target customers with personalized, timely offers that nudge them toward purchasing.

Best practices for email marketing during Black Friday include:

  1. Creating urgency: Use subject lines and messaging highlighting limited-time offers, flash sales, or low-stock alerts to encourage immediate action.

  2. Highlighting value: Emphasize the savings or added benefits, such as free shipping, to entice hesitant buyers.

  3. Re-targeting abandoned carts: Send reminder emails to customers who added items to their cart but still need to complete the purchase, offering an extra incentive to close the deal.

Start early with Black Friday deals

There’s a reason why “pre-Black Friday” flash sales are becoming more popular yearly: they just work. Starting your Black Friday marketing strategy ahead of the chaos means you can grab customers before the rush, and trust me, they’ll thank you for it.

Focus on stress-free shopping

Instead of people elbowing each other in the aisles for the last Turbo Man, your early-bird shoppers are sipping coffee at home, leisurely scrolling through your site where everything is still in stock — stress-free, easy shopping — no need to wrestle for deals.

Leverage buy one, get one free offers or bundle deals

And if you throw in a “buy one, get one free” (BOGO) offer or an irresistible bundle deal, you’ll generate tons of revenue before Black Friday starts. 

If Friends had offered a BOGO on Thanksgiving turkeys — Ross and Joey would be first in line. Everyone loves a good deal, especially when they feel like they’re getting a head start on the holiday season.

Starting early gives your customers the ultimate gift: a chance to avoid the Black Friday chaos and still score big.

Align online and offline Black Friday marketing strategy

You’ve got to connect the dots between your online store and in-store campaigns to maximize sales. When your ecommerce and in-store strategies are synced up, you create a seamless experience for customers, and that’s how you reel them in.

25 Black Friday marketing campaign ideas

Okay, the part you were all waiting for is here. Let’s review more than 25 ideas for Black Friday marketing campaigns. I hope they’ll help you amaze your customers.

Create FOMO with exclusive early access for subscribers

One of the best ways to build anticipation is by offering your loyal subscribers early access to Black Friday deals. Giving them a head start creates a sense of exclusivity and urgency, tapping into the “fear of missing out” (FOMO).

Early access and VIP deals

Offering early access and VIP deals is a powerful way to generate excitement and sales ahead of the Black Friday rush.

When customers know they can shop before everyone else, they feel valued and are more likely to act quickly. Early access lets you capture sales before competitors, ensuring customers spend their holiday shopping budget with you first.

Tiered VIP discounts for loyal customers

Tiered VIP discounts allow you to reward different levels of loyalty with increasing perks, encouraging higher spending.

For example, offer 10% off for regular customers, 20% off for those who’ve reached a certain spending threshold, and even 30% off exclusive bundles for your most loyal buyers. Tiered discounts drive purchases and motivate customers to aim for the next reward level.

Tiered VIP access

Use email lists to promote deals

As I showed you above, start by segmenting your email lists based on customer behavior and past purchases. Then, personalized subject lines and messaging that emphasize the exclusivity of deals can significantly boost open and click-through rates.

In the weeks leading up to Black Friday, send teaser emails to build anticipation, followed by clear call-to-action emails once early access begins. Use countdown timers, highlight limited stock, and showcase the most sought-after items to create a sense of urgency.

Additionally, consider sending follow-up reminders to those who still need to redeem their deals, encouraging them to act before the window closes.

Flash sales throughout the day

Flash sales are limited-time deals throughout the day. By offering them, you keep customers returning to check for new offers, driving sales and maximizing conversions.

Scheduling hourly flash sales

Instead of offering discounts simultaneously, you can create a sense of anticipation by releasing new deals every hour. It keeps shoppers glued to your site, frequently checking for fresh offers.

You must remember that the key to success is timing: schedule flash sales strategically throughout the day, ensuring each one feels unique and exciting, with limited stock or exclusive products.

Using countdown timers to build urgency

When shoppers see that time is running out on a great deal, they’re more likely to decide impulsively. Displaying countdown timers prominently on your product pages or marketing emails can create a sense of urgency that drives immediate action.

Pair this with messaging highlighting limited stock — customers will rush to buy before the timer hits zero.

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BOGO or 50% off bundles

Who doesn’t like getting something for free or 50% off the price? This strategy is attractive to shoppers and an intelligent way to boost your revenue during Black Friday.

Promote product bundles to increase average order value (AOV)

Bundles are a great way to inspire customers to spend more. By thoughtfully combining related products or services, you create a greater perceived value that feels like a win-win.

How bundles increase AOV:

For example, if you’re offering SaaS services, you can bundle various features or tiers to provide an all-in-one solution at a discounted price. It can increase the value of the purchase and, at the same time, encourage customers to commit to higher planes.

How to promote bundles via social media & paid ads

Promotion is key to getting the most out of your BOGO or 50% off bundles. Social media and paid advertising offer excellent opportunities to reach a broad audience and drive traffic to your Black Friday offers.

Here’s how you can leverage these platforms:

  1. Use eye-catching visuals: Show your audience exactly what they’ll get in the bundle. Highlight the total savings and value of the package. Use before-and-after pricing to show the benefits of buying the bundle.

  2. Create a sense of urgency: Use copy emphasizing limited-time offers or “only while stocks last” messaging. Countdown timers in your ad design or social media posts can create urgency.

  3. Target the right audience: Use paid ads to target specific segments of your audience that would benefit most from the bundle. For SaaS companies, this might mean targeting current users with ads promoting subscription upgrades or particular features.

  4. Leverage influencers: If applicable, partner with influencers in your niche to promote your bundle deals. It adds credibility to your offer and extends its reach to new audiences.

  5. Run retargeting ads: For those who’ve visited your site but didn’t complete a purchase, use retargeting ads to remind them of your bundle offers. Include an incentive, like a further discount, to push them toward achieving the sale.

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LiveChat and HelpDesk integration

Limited-time bundled services

Creating bundles that combine popular features or service tiers at a discounted rate incentivizes customers to take advantage of the offer while it’s available. This limited-time promotion taps into the FOMO and pushes customers to act fast.

However, you have to remember two facts about the bundled services.

Firstly, your products must be encouraging. Bundled services provide a perfect opportunity for customers to upgrade their subscriptions. Offering advanced features at a reduced price makes upgrading more appealing, increasing your overall customer lifetime value.

Second, you need to tailor your bundles to suit different customer segments. For example, you can create entry-level and premium bundles for new users and long-time customers looking to expand their usage.

Referral bonuses for current customers

I am pretty sure all of you know what referral programs are. They’re a great way to turn your current customers into brand ambassadors. But how do you do them properly and effectively? Let’s see.

Rewarding referrals with discounts or credits

Offering discounts or credits to customers who refer others is an easy way to encourage them to spread the word about your brand.

For example, you could offer a 10% discount to both the referrer and the new customer, creating a win-win situation.

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Gamifying referrals for greater reach

Take your referral program to the next level by adding an element of fun and competition. Gamifying referrals can increase engagement and drive more participation.

For example, you could create a leaderboard where customers earn points for every successful referral. Top referrers win extra rewards like more significant discounts, gift cards, or even free services. The more exciting the challenge, the more customers want to participate and share.

Free trials + Black Friday perks

Black Friday is the perfect time to sweeten potential customers’ deals by offering free trials with added perks. People can try your product risk-free, and you’re encouraging them to convert into paying customers with exclusive, time-limited incentives.

Offering extended free trials with added Black Friday benefits

Enhance your standard free trial by extending its length or adding Black Friday-only bonuses. For example, offer a 30-day trial instead of the usual 14 days and throw in particular features or upgrades at no additional cost.

The extended trial period gives potential customers more time to experience your product and become invested in its value. At the same time, the exclusive perks make the offer too good to pass up.

Converting free trials into paying customers during Black Friday

Take advantage of Black Friday urgency to convert free trial users into paying customers. Send targeted emails with exclusive offers, such as discounted subscription plans or bonus features, available only to trial users during the Black Friday period.

This is the ideal moment to highlight the benefits they’ve experienced and motivate them to switch to a paid plan. Limited-time discounts or upgrade offers tied to Black Friday can be the final nudge they must commit.

Scarcity tactics: Limited stock alerts

Scarcity is a strong motivator that can inspire customers to make swift purchasing decisions, especially during peak shopping events. Highlighting limited stock or exclusive offers can create an enticing urgency that encourages shoppers to seize opportunities.

Highlighting low stock or limited availability

People are naturally motivated by FOMO — we know that already. By clearly displaying that certain products are in limited supply or low stock, you push customers to take action before it’s too late.

Whether “Only 5 left in stock!” or “Limited edition — while supplies last,” these messages tap into the urgency that drives impulse buying. Customers are less likely to wait when they know something they want could sell out soon.

5 days left offer

Tips to highlight scarcity:

Utilizing pop-up alerts to boost conversions

You can set up pop-ups that trigger when a product’s stock falls below a certain level, urging customers to purchase before it’s too late. For example, a pop-up could appear that says, “Hurry! Only 3 left in stock!” when someone is viewing a product page.

Pop-up alerts:

Marketing pop-up

Influencer collaborations and campaigns

Influencers uniquely connect with their followers, making their recommendations much more compelling than traditional advertisements. By collaborating with influencers who genuinely resonate with your brand, you can successfully showcase your Black Friday deals to a targeted audience.

When you offer exclusive discounts through these influencers, you create a thrilling sense of urgency that encourages their followers to seize special opportunities. Discount codes personalize these promotions and add significant value, enhancing the likelihood of conversions.

To maximize the performance of your partnerships, be sure to track each influencer’s performance using unique discount codes, affiliate links, or UTM parameters. Monitoring engagement metrics, like clicks, shares, and comments, will give you insights into how well your campaign connects with the audience. The data allows you to evaluate the ROI of each collaboration and refine your strategy for future influencer partnerships.

Gift cards with purchases

Including a gift card with purchases incentivizes customers to return after the holiday season. The strategy enhances the perceived value of their current purchase. It increases the likelihood of future sales, as customers often spend more than the gift card’s value when they return to shop again.

Marketing gift cards through email and social media

Promote your gift card offer through targeted email campaigns and on social media marketing platforms to maximize its reach. Use email marketing to emphasize the bonus as an exclusive Black Friday perk and create a sense of urgency around the limited-time offer. On social media, create engaging visuals and highlight the “buy now, get rewarded later” aspect of the promotion to capture attention and drive conversions.

Marketing gift cards in email

Partner with complementary brands

Partnering with other brands for Black Friday can significantly expand your reach and create a successful situation for both of you. You can offer more value to your customers while tapping into a new audience that aligns with your product or service.

Co-branded campaigns with complementary SaaS or product businesses

Teaming up with brands that offer complementary services or products enhances your appeal to customers.

For example, if your business provides marketing automation software, partnering with a CRM or design tool can offer customers a full-service package that addresses multiple needs. This collaboration allows both brands to leverage each other’s strengths while providing customers with a more comprehensive solution, making the promotion more attractive.

Creating joint discount offers for a larger reach

One of the most significant advantages of partnering with another brand is the ability to create joint discount offers. By combining your products into a bundle at a discounted rate, you provide customers with more excellent value while expanding your reach.

These offers appeal to a broader audience, as customers receive discounts across multiple products or services, making them more compelling deals. Additionally, both brands benefit from exposure to each other’s customer base, increasing overall visibility.

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Create a gamified experience

Gamifying promotions are fun and engaging, capturing customer attention and driving conversions. It makes the shopping experience more exciting and encourages customers to participate and explore your deals more thoroughly.

Implement spin-the-wheel promotions for exclusive deals

Spin-the-wheel promotions are an excellent way to create excitement and generate engagement. Customers can spin the wheel to win exclusive discounts, free shipping, or even free products. The element of chance makes the experience more fun, and customers are more likely to interact with your site. Plus, it increases the likelihood of conversions since customers are excited to claim their reward.

Spin the wheel promotions

Interactive quizzes with discounts as rewards

Another gamification tactic is offering interactive quizzes, in which customers can answer a few fun questions and unlock a personalized discount.

These quizzes can be tailored to different customer segments or focused on helping users find the perfect product for their needs. It engages new customers and provides useful data that can help you refine your offers and messaging.

Best gamification tools for SaaS Black Friday marketing ideas

To implement gamified elements perfectly, you need the right tools. For SaaS businesses, several platforms can help you integrate gamification into your Black Friday promotions:

Use SMS for last-minute deals

With so many shoppers browsing and purchasing on their phones, SMS is the perfect way to reach them. You can grab their attention by sending targeted last-minute deals directly to their devices when they’re most likely in shopping mode. Whether it’s a flash sale or an exclusive discount, SMS offers a direct line of communication that stands out amidst crowded email inboxes and social media feeds.

Why SMS works

Automating text-message campaigns for maximum reach

Use SMS automation tools to schedule messages, segment your audience, and personalize your offers.

You can create campaigns that trigger based on customer behavior, such as abandoned carts or previous purchases, ensuring that your messages are timely and relevant.

Pay-per-month subscription discounts

A practical approach is to offer a reduced monthly rate for the first subscription year. This lowers the barrier to entry, making it easier for potential customers to commit without feeling locked into a full-price plan.

For example, you could offer “50% off for the first 12 months” or a fixed, discounted rate to help them enter the service. Everyone loves getting 12 months for half the price.

Highlighting the value of locking in subscription prices

Black Friday is the perfect time to highlight the value of locking in subscription prices at a discount. Emphasize the long-term savings customers can enjoy by securing a lower rate now.

Customers are more likely to act quickly if they know they’re getting a deal that protects them from future price increases. Position this as a limited-time opportunity to get more value for less, creating urgency for them to subscribe.

How to encourage annual prepaid subscriptions with Black Friday offers

To boost cash flow and ensure long-term commitment, you can convince customers to opt for an annual prepaid subscription with an even greater discount. Offering an additional incentive for those who pay upfront, such as “Get 2 months free when you sign up for an annual plan,” can make the offer too good to resist.

Promote these offers prominently across your marketing channels, and use urgency-focused messaging like “limited time only” to drive immediate action.

Give back: Charity-linked discounts

Each of us needs to help, and it’s best to be rewarded in some way for this help, all in good faith. By offering discounts in exchange for donations or promoting social good, you can boost sales while building stronger connections with your audience.

Here’s how to make charity-linked discounts work for your Black Friday strategy:

  1. Offer discounts for donations: Provide a discount in exchange for a charitable donation, such as a 10% discount when customers donate to a partner charity. It encourages sales while supporting a cause, making customers feel good about their purchase.

  2. Promote social good: Highlight your charitable efforts by donating a portion of sales or supporting community initiatives. Share the impact of these contributions to connect with socially conscious consumers.

  3. Build brand loyalty: Giving back fosters loyalty, as customers are more likely to support brands that align with their values. Charity-linked discounts help create emotional connections and long-term brand loyalty.

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Extended holiday shopping window

Do you know what is better than a Black Friday promotion? An extended Black Friday promotion!

Extending your Black Friday promotions through Cyber Monday and beyond is a smart strategy to capture sales from shoppers who missed the initial rush.

Running promotions through Cyber Monday and beyond

While Black Friday starts the shopping frenzy, extending your promotions through Cyber Monday (and even into the following week) ensures you reach a broader audience. Many shoppers prefer to wait until Cyber Monday to score online deals, so keeping your offers live can help capture those who shop later.

Offering post-Black Friday deals for last-minute shoppers

Not everyone makes their purchases during the Black Friday weekend, so offering post-event promotions can reel in last-minute shoppers. Consider running “extended” deals or special offers like free shipping, bonus gift cards, or small discounts to keep customers returning.

Bundle services with other holiday products

Bundling your services with holiday products is a good way to stand out during Black Friday. You can create unique, value-packed offers that appeal to holiday shoppers looking for something special.

Teaming up with retailers to offer products with physical items

Collaborating with retailers allows you to combine your service with physical products for a complete holiday gift package.

For example:

Creating a subscription + product combo for gift purchases

Shoppers love bundles that offer more value. Consider creating subscription + product combos that are perfect for holiday gifting:

These combinations make for thoughtful gifts that provide both a service and a physical item.

Free shipping and returns for ecommerce

Customers expect convenience, and offering free shipping and hassle-free returns can be the deciding factor that gets them to complete a purchase.

Offering limited-time free shipping to entice customers

Free shipping during Black Friday is a proven tactic to attract more buyers. It reduces friction in the purchase process and makes your deal even more attractive.

Promote your free shipping offer with clear messaging emphasizing its limited-time nature, creating urgency for customers to take advantage of it before it’s gone.

Highlighting hassle-free returns in your campaigns

Shoppers are more likely to purchase when they know returns are easy and free. Highlighting hassle-free returns in your marketing campaigns can provide peace of mind, especially for those buying gifts or trying new products.

Promote your return policy on your website, email campaigns, and social media to reassure customers that they’re making a risk-free purchase.

Mystery deals & blind boxes

Mystery deals and blind boxes are a fun and exciting way to capture your customers’ attention during Black Friday. These offers create a sense of intrigue and anticipation, making the shopping experience more engaging and memorable.

Offering mystery discounts to keep shoppers engaged

Mystery discounts are a playful way to keep customers on your site and increase engagement. Shoppers receive a surprise discount at checkout, which adds an element of excitement and keeps them curious about what they might get.

For example, you can offer discounts (like 10%, 20%, or even 50%) and let customers reveal their savings as they shop. This unpredictability encourages more purchases as customers seek to score a bigger deal.

Creating a buzz with blind offers on social media

Social media is the perfect platform to generate buzz around mystery deals. Tease your audience with posts that hint at the exclusive deals they could unlock without revealing too much. Use engaging visuals and interactive posts (like polls or “reveal” videos) to build anticipation and excitement.

Convince customers to share their experiences with the mystery offers, amplifying the reach of your campaign and driving curiosity among their friends and followers.

Social media ads

“Spend more, save more” tiered discounts

The “Spend more, save more” strategy is a winning approach! I’ve seen the benefits firsthand of shopping this way. It rewards customers and boosts your average order value, creating a fantastic shopping experience for everyone involved.

Rewarding customers based on their cart value

Tiered discounts motivate customers to add more to their carts to unlock bigger savings.

For example, you could offer:

The system rewards shoppers for spending more, pushing them to the following discount threshold. As they increase their cart size, customers feel they’re getting a better deal by offering more value, which drives higher spending.

Implementing tiered discounts to maximize AOV

Tiered discounts are a great way to boost your AOV. Setting strategic discount thresholds encourages customers to add extra items to their carts, pushing them toward higher spending. This tactic works exceptionally well for bundling products or upselling complementary items. Customers are more likely to add that extra product to qualify for a bigger discount, directly increasing your revenue per transaction.

Ways to maximize AOV

Customer-centric flash giveaways

Offering limited-time giveaways for add-ons or upgrades can entice your customers to interact with your product more deeply. For instance, you could offer a free premium feature or an upgrade to a higher-tier subscription for a specific period. Limiting the giveaway window to a few hours creates urgency and encourages immediate participation.

Why it works:

Creating social media giveaways with user-generated content

One way to amplify your flash giveaways involves user-generated content (UGC). Ask participants to engage with your brand on social media — whether by posting about your product, sharing a photo, or using a branded hashtag — to win an exclusive add-on or service upgrade.

UGC-focused giveaway ideas

Free upgrades to higher subscription tiers

For trial customers, Black Friday is the perfect time to convert them into paying subscribers by offering special deals, such as free upgrades or bonuses for signing up for a paid plan. Highlight the value of premium features, such as enhanced support or exclusive content, to make upgrading appealing.

During the holiday season, communicate the benefits of your upgraded plans through targeted emails, social media, and in-app messages. Focus on how premium features can improve user experience and emphasize customer success stories to encourage more upgrades.

“Black November” campaigns

A “Black November” strategy involves extending Black Friday deals throughout the month, providing customers more time to shop, and increasing your sales opportunities.

Here’s how to structure a successful month-long campaign:

  1. Extending Black Friday deals throughout the month: Instead of limiting deals to a single day, offer discounts and promotions in November. It spreads out the shopping rush, reduces website traffic spikes, and gives customers ample time to shop, ultimately boosting your overall sales.

  2. Using weekly promotions to drive continuous engagement: Keep excitement high by rolling out new deals each week. Whether it’s weekly flash sales, exclusive discounts, or special product bundles, offering fresh promotions ensures customers stay engaged throughout the month. Regular updates and new offers create a reason for customers to return frequently.

  3. Creating a month-long countdown to build momentum: Build anticipation by teasing your biggest Black Friday deals with a month-long countdown. Use email campaigns, social media posts, and sneak peeks to keep your audience excited. Early-bird specials and exclusive previews will build momentum, making Black Friday the grand finale of your campaign.

Personalized discount offers

Personalized discount offers can truly elevate your Black Friday experience. By understanding customer preferences through data, you can craft targeted promotions that resonate with each shopper.

Using data to create custom Black Friday offers based on user behavior

Analyzing user behavior — such as past purchases, browsing history, or abandoned carts — allows you to create custom discount offers for Black Friday.

For example, if a customer frequently buys a particular product, offering a personalized discount on related items can significantly boost their engagement and likelihood of buying.

Offering personalized recommendations and discounts in emails

Email marketing is a perfect channel for delivering personalized offers. By sending personalized product recommendations and discounts based on user data, you increase the chances of conversion.

For instance, recommending complementary products based on previous purchases or offering special deals on items they’ve shown interest in creates a more relevant and compelling shopping experience.

Social proof & customer testimonials

We trust brands more if someone tells us that their products are great. That’s normal. Social proof is one of the most powerful tools for driving Black Friday sales, as it builds trust and confidence in your brand.

Leveraging user reviews to drive Black Friday sales

Customers trust the experiences of others, especially when making purchasing decisions. Featuring user reviews prominently on your product pages during Black Friday can encourage hesitant shoppers to complete their purchases.

**Example of user proof:
**“I’ve used this tool for over a year, and it has completely transformed how I manage my business. The Black Friday deal is unbeatable — highly recommend!”

Showcasing case studies and success stories

Case studies and success stories provide a deeper look into how your solutions have helped real businesses achieve their goals. Sharing detailed examples of how your product improved productivity, boosted sales, or solved specific challenges can resonate with potential customers. Use these stories in your Black Friday marketing to show the tangible benefits of your solutions.

P4P Partners case study in HelpDesk

Creating video testimonials to boost conversion rates

Video testimonials are an engaging way to present social proof, offering an authentic glimpse into the positive experiences of real users. These videos build trust and emotional connection, significantly boosting conversion rates. Use short, impactful videos of customers discussing how your product solved their problems and feature them in your Black Friday emails, social media, or website.

Retargeting abandoned carts with special offers

Customers who leave items in their cart without completing the purchase must be brought back with targeted messaging and enticing offers. One of the most effective methods is through retargeting ads. These ads remind customers of the products they left behind, showing them the items they were interested in and encouraging them to complete their purchase. During Black Friday, shoppers are primed for deals — a well-placed ad can nudge them back to your site.

Offering special discounts for cart recovery is another powerful tactic. A limited-time Black Friday offer, such as an extra 10-15% off or free shipping, can provide the extra push needed to convert an abandoned cart into a sale. Shoppers love a good deal, and making your offer time-sensitive can help create a sense of urgency.

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Summary

Black Friday is no longer just a one-day event — savvy businesses are stretching the excitement far beyond the usual sales frenzy. Think of your strategy this way — carefully planned, constantly building momentum, and keeping your audience hooked throughout.

Start by extending your Black Friday deals, turning a day into a weekend, or even a month-long celebration. Keep the excitement alive with creative call-to-actions that invite shoppers to return and score more deals. After Black Friday, don’t stop there — follow up with after-sale promotions, offering upsells or complementary products to customers who’ve already made a purchase, driving repeat business.

I know you can do that, and I’m keeping my fingers crossed for your business. If the upcoming holiday rush might bring more messages to your company, consider using HelpDesk, a simple ticketing system for managing all the emails. Check this out, and I wish you all the best for this holiday shopping season.

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