At the core of customer service lies the concept of “customer interactions,” encompassing every touchpoint where your business engages with its buyers. read more
10 min read
May 9, 2024
You’ll need high-quality services, timely submissions, and more to improve customer retention and satisfaction. But the key factor is customer support. read more
9 min read
Apr 10, 2024
CRM systems are more than tools; they’re engines driving growth and loyalty in business. Consider this: 36% of sales pros struggle with deal closures, but with a robust CRM, they see up to a 300% jump in conversion rates. read more
11 min read
Mar 11, 2024