How to create Shopify Contact Form 📩

Shopify Contact Form is a tool that helps website owners easily create and build a contact form for their online store. The platform offers various templates and examples, making it simple for users to customize and integrate the form into their website. With Shopify Contact Form, users can gather valuable customer information and improve communication on their site.

What is Shopify Contact Form?

Shopify Contact Form is created on a Shopify website that allows customers or visitors to submit their queries, feedback, or requests to the website owner. It is a crucial feature of an e-commerce website, allowing customers to contact the business quickly. The form typically includes fields for the user to enter their name, email address, subject, and message.

When to use Shopify Contact Form?

1. You should use the Shopify Contact Form to allow customers to easily get in touch with your store for inquiries or support.

   The Shopify Contact Form is a crucial tool for your online store, as it allows customers to reach out to your team for inquiries or support easily. Creating a user-friendly contact form can enhance customer satisfaction and streamline communication between your business and your customers.

2. You should use the Shopify Contact Form to gather valuable feedback from customers about their shopping experience.

   The Shopify Contact Form is essential for collecting important customer feedback about their shopping experience. Utilizing this form can gather valuable insights that will help you improve your store and provide better customer service.

3. You should use the Shopify Contact Form to streamline communication with potential wholesale customers.

   The Shopify Contact Form is crucial for businesses looking to enhance communication and streamline interacting with potential customers. Creating a user-friendly contact form on your Shopify store lets you easily capture inquiries from interested wholesale customers and respond promptly to their messages. This efficient communication channel can help you build strong relationships with potential buyers and drive sales for your business.

The benefits of using Shopify Contact Form on website

Using a Shopify contact form on your website has numerous benefits. Firstly, it lets customers quickly get in touch with you, whether they have a question or concern or want to provide feedback. This can improve customer satisfaction and help build a relationship with your audience. Additionally, having a contact form can streamline communication and make organizing and responding to inquiries easier. Lastly, a contact form can help generate leads and gather valuable information about your customers, allowing you to understand their needs and preferences better.

How to build Shopify Contact Form

Building a contact form on a Shopify site is a great way for customers to contact you easily. Follow these steps to create a contact form on your Shopify site:

1. Log in to your Shopify admin dashboard. Navigate to Online Store > Pages from the admin dashboard.
2. Select the page where you want to add the contact form or create a new page by clicking the 'Add page' button.
3. Insert the contact form. Click the 'Insert content' button in the page editor and select 'Contact form' from the dropdown menu.
4. Use the default contact form template. The default contact form template includes fields for name, email, message, and a submit button. You can customize the form by adding or removing fields as needed.
5. Add new fields to the form. To add new fields to the form, click the 'Add fields' button. You can choose from various field types: text, email, phone, dropdown, checkbox, and more.
6. Edit field properties. To edit a field's properties, click on the field and customize the label, placeholder text, and other settings.
7. Save your changes. Once you have customized the form to your liking, click the 'Save' button to save your changes.
8. Preview the contact form. To preview the contact form, click the 'Preview' button at the top of the page editor.
9. Publish the form. Finally, click the 'Save' button at the top of the page editor to publish the changes to your Shopify site.

Example form fields in Shopify Contact Form

• Name
  ask for the customer's first and last name

• Email
  ask for the customer's email address

• Phone Number
  ask for the customer's phone number

• Order Number
  ask for the order number if the inquiry is regarding a specific order

• Subject
  ask for a brief description of the inquiry

• Message
  provide a text box for the customer to write their message or question

• Attachment
  allow the customer to attach any relevant documents or images

• Preferred Contact Method
  ask the customer how they would prefer to be contacted (email, phone, etc.)

• Account Number
  ask for the customer's account number if applicable

• Newsletter Subscription
  allow the customer to opt-in or opt-out of receiving newsletters and promotional emails.