How to create and send email newsletter in 2025

HelpDesk
158 29
11 min read
How to create and send email newsletter in 2025

Email is a digital messaging system that allows users to send and receive messages electronically. It is a common form of communication in both personal and professional settings. Some key features of email include sending attachments, organizing messages into folders, setting up filters for incoming emails, and setting up auto-responders for when you are away. Email newsletters are a popular marketing tool businesses use to reach their audience with updates, promotions, and valuable content.

What does create and send email newsletter mean?

Creating and sending an email newsletter refers to developing a visually appealing and informative digital publication that is distributed to a list of subscribers via email. It involves curating engaging content, designing a layout, and incorporating images and links to drive reader engagement and action. The sender can personalize the newsletter to target specific demographics or interests, track metrics such as open and click-through rates, and optimize future campaigns based on this data. Creating and sending an email newsletter aims to maintain communication with subscribers, build brand awareness, drive traffic to a website, and ultimately convert recipients into customers or clients.

Why would you want to create and send email newsletter?

Create and Send Email Newsletter - this may be helpful for:

  1. Updating subscribers about upcoming product releases

    Updating subscribers about upcoming product releases involves creating and sending out email newsletters that provide information on new products that will be released soon. It helps build excitement and anticipation among subscribers, keeping them informed and engaged with the brand. By regularly sending these updates, subscribers can stay on top of the latest releases and be the first to know about new products.

  2. Sharing company news and industry insights with your audience

    An email newsletter is valuable for sharing company news and industry insights with your audience. By creating and sending regular newsletters, you can keep your subscribers informed about the latest developments within your company and provide them with valuable industry insights that can help them stay ahead of the curve. It helps keep your audience engaged and establishes your brand as a thought leader in your industry.

  3. Promoting an event or sale to your customer base

    Creating and sending an email newsletter is a great way to promote an event or sale to your customer base. By crafting a visually appealing and informative email, you can grab the attention of your subscribers and entice them to attend your event or take advantage of the sale. Be sure to include eye-catching graphics, clear call-to-action buttons, and compelling wording to drive engagement and encourage customers to act. Don't forget to personalize the email to make your customers feel unique and valued. Once the email is sent, monitor the results and follow up with any necessary communication to maximize the success of your promotion.

The 10+ Best Customer Service Software and Apps in 2025

You don’t need to spend hours researching to choose the best tool for your team. We did it for you! In this knowledge-packed handbook, you'll find the best customer service software for 2025.

Read the handbook

How to create and send email newsletter step-by-step?

Creating and sending an email newsletter is a great way to keep your audience engaged and informed. Here is a step-by-step guide on how to create and send an email newsletter:

Step 1: Choose an Email Marketing Service

Many email marketing services are available, such as MailChimp, Constant Contact, or Campaign Monitor. Choose the best fit for your needs and sign up for an account.

Step 2: Create a Mailing List

Once you have signed up for an email marketing service, create a mailing list with the email addresses of your subscribers. You can import email addresses from a CSV file or enter them manually.

Step 3: Design Your Newsletter

You can choose a template for your newsletter or create your own design. Include relevant content, images, and links to your website or social media pages.

Step 4: Customize Your Newsletter

Personalize the newsletter by addressing recipients by name and including relevant information based on their interests or preferences.

Step 5: Test Your Newsletter

Before sending the newsletter to your entire mailing list, send a test email to yourself or a colleague to check for spelling or formatting errors.

Step 6: Schedule Your Newsletter

Choose the date and time you want your newsletter sent out. Consider the best time to reach your target audience, and avoid sending emails during peak hours.

Step 7: Track Performance

After sending out the newsletter, track the performance by monitoring open rates, click-through rates, and other metrics provided by the email marketing service.

Step 8: Analyze Results

Analyze your newsletter campaign results to identify areas for improvement and optimize future newsletters for better engagement.

By following these steps, you can create and send an effective email newsletter that will help you connect with your audience and drive engagement.

HelpDesk app

Meet HelpDesk integrations

HelpDesk's integrations offer seamless connectivity with other tools and platforms, making it a valuable resource for managing email-related issues efficiently. By incorporating HelpDesk into your workflow, you can easily streamline communication, track progress, and resolve problems. Its user-friendly interface and customizable features make it a top choice for addressing email issues effectively. Use HelpDesk to enhance your email management process and improve overall productivity in your team.

Benefits of HelpDesk integration

Integrating HelpDesk into your workflow offers a multitude of benefits for your business. These benefits include streamlined communication with customers, improved response times to inquiries, enhanced organization and tracking of customer tickets, increased efficiency in resolving issues, and comprehensive reporting and analysis of customer support performance. Additionally, the integration of HelpDesk can help improve customer satisfaction and loyalty and save time and resources for your support team.

How to transition smoothly to a HelpDesk tool

Transitioning to a new helpdesk tool can be challenging, but with careful planning and execution, you can ensure a smooth migration of your tickets and data.

Migrate for free to HelpDesk ticketing system

We're here to support you during the entire migration process, offering information about any related costs and, if possible, covering them for you.