How Customer Support Enhances the Sales Cycle with Efficient Help Desk Ticketing Systems
Zuzanna Bocian
13 min read
Nov 21, 2024
Ready to redefine your customer experience?
Read expertly curated insights on support workflows, multichannel messaging, and data capture.
Zuzanna Bocian
13 min read
Nov 21, 2024
8 min read|Oct 22|Zuzanna Bocian
A service desk is a necessity for any company with IT infrastructure. However, having an IT service desk is just the beginning, as it’s beneficial to establish an...
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10 min read|Oct 17|Zuzanna Bocian
Customers are the heart of every business. A business’s success depends on quality products/services and meeting and exceeding customer needs.
Customer needs and...
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15 min read|Oct 15|Zuzanna Bocian
Are you struggling to keep up with countless email threads in an overflowing inbox? Do you find it challenging to stay organized and responsive amidst the chaos?
Use...
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12 min read|Oct 10|Zuzanna Bocian
For years, email has been the primary communication channel for all businesses. Whether it’s quick file sharing, updates, or coordinating with team members,...
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12 min read|Oct 08|Zuzanna Bocian
With competitors appearing everywhere, having a competitive edge is vital for your business to survive. Improving your customer effort score could help you gain it....
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10 min read|Oct 03|Zuzanna Bocian
The “ho ho ho” season is just around the corner. I can almost hear the sound of “Last Christmas” playing on the radio, the smell of orange and...
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8 min read|Oct 01|Zuzanna Bocian
Imagine this: you’re running a busy office, the hum of computers and phones creating a steady rhythm of productivity. Suddenly, one of those systems goes down — a...
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10 min read|Sep 26|Zuzanna Bocian
Frustrated by constant workflow disruptions or struggling to keep your team motivated? Do you feel overwhelmed by the challenge of meeting customer expectations while...
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16 min read|Sep 24|Zuzanna Bocian
What is unique about your products? Why should customers buy them from you? What competitive advantage do your products possess?
These and many such questions are...
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