Maximize Efficiency with an AI Call Center
Zuzanna Bocian
10 min read
Feb 4, 2025
Ready to redefine your customer experience?
Read expertly curated insights on support workflows, multichannel messaging, and data capture.
Zuzanna Bocian
10 min read
Feb 4, 2025
29 min read|Oct 29|Zuzanna Bocian
Let me get this straight. Every marketer crafts the perfect marketing strategy to attract more customers during Black Week. But if everyone is doing the same thing, why...
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10 min read|Oct 24|Zuzanna Bocian
The IT department is the glue that holds an organization together. Everyone, from employees to customers to suppliers to even management, needs access to IT resources to...
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8 min read|Oct 22|Zuzanna Bocian
A service desk is a necessity for any company with IT infrastructure. However, having an IT service desk is just the beginning, as it’s beneficial to establish an...
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10 min read|Oct 17|Zuzanna Bocian
Customers are the heart of every business. A business’s success depends on quality products/services and meeting and exceeding customer needs.
Customer needs and...
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15 min read|Oct 15|Zuzanna Bocian
Are you struggling to keep up with countless email threads in an overflowing inbox? Do you find it challenging to stay organized and responsive amidst the chaos?
Use...
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12 min read|Oct 10|Zuzanna Bocian
For years, email has been the primary communication channel for all businesses. Whether it’s quick file sharing, updates, or coordinating with team members,...
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12 min read|Oct 08|Zuzanna Bocian
With competitors appearing everywhere, having a competitive edge is vital for your business to survive. Improving your customer effort score could help you gain it....
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10 min read|Oct 03|Zuzanna Bocian
The “ho ho ho” season is just around the corner. I can almost hear the sound of “Last Christmas” playing on the radio, the smell of orange and...
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8 min read|Oct 01|Zuzanna Bocian
Imagine this: you’re running a busy office, the hum of computers and phones creating a steady rhythm of productivity. Suddenly, one of those systems goes down — a...
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