What is a Network Engineer? Skills, Duties & Career
Zuzanna Bocian
7 min read
Feb 18, 2025
Ready to redefine your customer experience?
Read expertly curated insights on support workflows, multichannel messaging, and data capture.
Zuzanna Bocian
7 min read
Feb 18, 2025
16 min read|Jun 27|Zuzanna Bocian
Customer satisfaction surveys are valuable for understanding how well you meet customer expectations and identifying areas for improvement. By systematically collecting...
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15 min read|Jun 25|Zuzanna Bocian
As companies aim for customer satisfaction, an increasing number recognize that employee contentment is equally crucial to organizational success. However, it’s...
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16 min read|Jun 20|Zuzanna Bocian
Over the past few years, customer satisfaction has become extremely important. 83% of customers show loyalty to businesses that offer great customer service in responding...
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11 min read|Jun 18|Zuzanna Bocian
It wouldn’t be incorrect to refer to customers as kings and customer service as a company’s lifeblood. A customer-centric approach is crucial, and it requires...
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12 min read|Jun 13|Zuzanna Bocian
Attracting new customers to your online and physical stores is the first step. After that, the real challenge is keeping them coming back for more. While product quality...
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14 min read|Jun 11|Zuzanna Bocian
Did you know that 95% of customers say that good support service is necessary to feel loyal to a brand (source)? Yet, with such high stakes and evolving customer...
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19 min read|Jun 07|Weronika Masternak
Imagine this: Sarah is a regular customer at your online store. She’s browsing late at night, looking for a gift for her friend’s birthday. Sarah finds the...
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23 min read|Jun 05|Weronika Masternak
Did you know that acquiring new customers can cost five times more than retaining existing ones?
Let’s face it! Competition is fierce, and customer expectations are...
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15 min read|May 28|Weronika Masternak
I bet you’re always on the lookout for ways to enhance your offerings and draw in more buyers. But what’s the real trick to succeeding? Getting a deep...
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