Maximize Efficiency with an AI Call Center
Zuzanna Bocian
10 min read
Feb 4, 2025
Ready to redefine your customer experience?
Read expertly curated insights on support workflows, multichannel messaging, and data capture.
Zuzanna Bocian
10 min read
Feb 4, 2025
12 min read|Jun 13|Zuzanna Bocian
Attracting new customers to your online and physical stores is the first step. After that, the real challenge is keeping them coming back for more. While product quality...
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14 min read|Jun 11|Zuzanna Bocian
Did you know that 95% of customers say that good support service is necessary to feel loyal to a brand (source)? Yet, with such high stakes and evolving customer...
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19 min read|Jun 07|Weronika Masternak
Imagine this: Sarah is a regular customer at your online store. She’s browsing late at night, looking for a gift for her friend’s birthday. Sarah finds the...
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23 min read|Jun 05|Weronika Masternak
Did you know that acquiring new customers can cost five times more than retaining existing ones?
Let’s face it! Competition is fierce, and customer expectations are...
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15 min read|May 28|Weronika Masternak
I bet you’re always on the lookout for ways to enhance your offerings and draw in more buyers. But what’s the real trick to succeeding? Getting a deep...
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13 min read|May 23|Weronika Masternak
Picture this: a customer reaches out with an issue but feels frustrated by the generic responses and the prolonged support process. An interaction without a sense of...
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19 min read|May 16|Zuzanna Bocian
Many businesses need help providing good customer service, which can harm their standards and cause them to lose sales. Companies have bad customer service when they...
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12 min read|May 14|Zuzanna Bocian
Customer expectations continue to rise, as 49% of consumers left brands that didn’t offer the experience they expected. (source) If you’re not hitting the...
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12 min read|May 09|Zuzanna Bocian
At the core of customer service lies the concept of “customer interactions,” encompassing every touchpoint where your business engages with its buyers....
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