Maximize Efficiency with an AI Call Center
Zuzanna Bocian
10 min read
Feb 4, 2025
Ready to redefine your customer experience?
Read expertly curated insights on support workflows, multichannel messaging, and data capture.
Zuzanna Bocian
10 min read
Feb 4, 2025
11 min read|May 07|Zuzanna Bocian
Customers have plenty of choices in which to spend their money and time. They can choose between shopping online, going to the market, or just clicking on social media...
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15 min read|Apr 30|Zuzanna Bocian
We live in a world where technology constantly evolves and changes how we interact with businesses. The importance of providing excellent customer service cannot be...
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15 min read|Apr 25|Zuzanna Bocian
Traditionally, customer service in retail was almost entirely a direct human engagement, confined within the four walls of brick-and-mortar stores. It prioritized...
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13 min read|Apr 23|Zuzanna Bocian
A customer interacts with your brand multiple times before making a purchase. More than 63% of customers expect brands to know and understand their needs (source). But...
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13 min read|Apr 18|Zuzanna Bocian
Maintaining customer relationships is the bread and butter of any successful business. It’s your responsibility as a business owner to stay in touch with all your...
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22 min read|Apr 16|Zuzanna Bocian
You want to care for your customers at the highest level every day. I know that. So, you’re trying the best shots, tricks, and strategies. Every day, you want to be...
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17 min read|Apr 12|Zuzanna Bocian
Change is inevitable. So, to stay ahead in any industry, you must regularly change your business plans, processes, and strategies to stand out in the market.
However,...
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10 min read|Apr 10|Zuzanna Bocian
You’ll need high-quality services, timely submissions, and more to improve customer retention and satisfaction. But the key factor is customer support. Valuing time...
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16 min read|Apr 05|Zuzanna Bocian
We all need customers to run our business. That’s the ultimate truth. However, it’s essential to recognize that, on average, a successful business still loses...
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