Your tool for customer communication
Handle customer requests, streamline asynchronous communication, and deliver top-notch support from a single, easy-to-use platform.
Free 14-day trial No credit card required Easy set-up
Trusted by many growing companies and startups
When messages are scattered across multiple tools and inboxes, staying on top of every conversation becomes overwhelming.
As your business expands, collaboration becomes challenging, and essential messages start falling through the cracks.
Without automation, every task falls on you and your team. It can lead to burnout as valuable time is spent on tedious, manual processes.
When customer inquiries start piling up, it's easy to feel buried. The large volume makes it hard to prioritize and respond quickly.
No-code email management system solves your problems
Managing HelpDesk is really easy for both me as a manager and the agents. They only have to go to one place to communicate, and they don't have to log into the inbox, website, chat, or Facebook — everything is in one place.Melissa Hannam
Users Love Us
Happiest Users
Simplify your support tasks and focus on delivering instant solutions with HelpDesk. Build customer satisfaction with every conversation.
With HelpDesk, gather all customer communication in one place. Manage every conversation from a single platform, cutting out the chaos of multiple tools and ensuring prompt, organized responses.
Turn incoming emails into tickets to easily prioritize, assign, and manage large volumes of messages. With HelpDesk, keep your workflow organize.
Use multiple communication channels with HelpDesk. Ensure your customer inquiries can reach you through various channels, such as email, web forms, social media platforms, and more.
Scale your support team as your customer base grows. With HelpDesk, handle an increasing volume of inquiries, ensuring that every message is addressed, no matter how fast your business expands.
Reply quickly without crafting each response from scratch with AI HelpDesk. Save time while still providing personalized responses, ensuring better customer communication.
Automate everyday actions like replying to inquiries, closing tickets, or updating statuses thanks to HelpDesk's macros. Perform multiple tasks with a single click, saving time and ensuring consistent support.
Free 14-day trial No coding required Cancel anytime
Get started with flexible pricing plans designed to help expand your business. HelpDesk offers the perfect plan to suit your needs.
For growing teams with entry-level needs.
$ 29 /moFor businesses with expansive operations.
$ 50 /moStart free 14-day trial
With full access to the Business plan. No credit card required. Cancel anytime.
Sign up for free5 minutes setup
How does the free trial work?Start free 14-day trial
With full access to the Business plan. No credit card required. Cancel anytime.
Sign up for free5 minutes setup
How does the free trial work?
Each agent can spend more time resolving tickets and make our customers happier with an individual approach and better response time.
Dalton Hasegawa,Brastel saves 8 minutes handling each ticket. It's a 35% decrease in the ticket resolution time.
Brastel team handles nearly 2,000 tickets a month using automation.
Get started with flexible pricing plans designed to help expand your business. HelpDesk offers the perfect plan to suit your needs.
Start HelpDesk's free 14-day trial and create an account.
Forward messages from your current support inbox to HelpDesk.
Start receiving tickets from your customers.
When you need assistance, you can count on our Support Heroes. They're strong, they're swift, and they'll help you no matter the time!
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Yes! Start a 14-day free trial with full access to all features — no credit card required.
Email management software helps businesses organize, automate, and streamline email communication by centralizing messages, converting them into tickets, and automating routine tasks.
Most email management tools, including HelpDesk, offer integrations with CRM systems, live chat tools, and other software to streamline your workflows and create a unified customer support system.
Unlike a basic email client, email management software provides advanced features such as ticketing, automation, workflow customization, and collaboration tools, making it ideal for managing high volumes of customer inquiries.
Most modern email management tools, including HelpDesk, are easy to implement and require no coding or technical expertise. Thus, they are a quick solution for streamlining your email processes.
Try HelpDesk with a free 14-day trial of our Business plan without any commitment. After your trial, you can choose to continue with the Team plan at $29 per month per agent (billed annually), the Business plan at $50 per month per agent (billed annually), or a tailored Enterprise solution based on your needs. Find the plan that suits you best.
HelpDesk organizes all your emails into one dashboard, converts them into tickets, and lets you automate responses, assign tasks, and track conversations.
Yes, reputable email management software, like HelpDesk, ensures secure data encryption and follows compliance regulations to protect sensitive customer information.
While email management software is typically designed for businesses, solo entrepreneurs or freelancers can also benefit from the organizational and automation features to manage personal or business-related emails more efficiently.
Email management software automatically converts emails into tickets, prioritizes them, and distributes tasks across teams, ensuring even large volumes of emails are handled efficiently without overwhelming your team.
Explore better ticket management with HelpDesk
Free 14-day trial No credit card required Advanced ticketing made easy
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