1. Learn more about the HelpDesk Marketplace, where you can install apps and grow your license with essential solutions.

    • Live Chat
    • Set up account
  2. In the HelpDesk settings, you can manage your inboxes, tags, canned responses, and email notifications.

    • Live Chat
    • Set up account
  3. Integrate HelpDesk with Facebook for streamlined customer support. Manage Facebook messages efficiently in one place.

    • Live Chat
    • Integrations
  4. Learn how you can edit the email template in HelpDesk to adjust it to your needs.

    • Live Chat
    • Set up account
  5. Discover the roles you can assign to the HelpDesk users.

    • Live Chat
    • Use HelpDesk
  6. Forward your emails from Microsoft 365 to HelpDesk and convert them into tickets.

    • Live Chat
    • Connect channels
  7. Learn how to add multiple email addresses to HelpDesk and create custom inboxes with automation rules.

    • Live Chat
    • Set up account
  8. Learn how to download, install, and configure Contact Form 7 for your WordPress. Use the CF7 plugin to get more messages from your website's visitors.

    • Live Chat
    • Connect channels
  9. Find all the open tickets in the "Tickets to handle" section.

    • Live Chat
    • Use HelpDesk
  10. Discover how to start using HelpDesk as your ticket management tool.

    • Live Chat
    • Set up account

Integrate HelpDesk with OpenWidget

2 min read
updated: Oct 8, 2024
HelpDesk
158 29

Integrate HelpDesk with OpenWidgetLink icon

Install a widget powered by OpenWidget on your website to let visitors leave contact requests, suggestions, and feedback using well-known forms.

With just a few straightforward actions, you can swiftly access the following top features provided by OpenWidget:

  1. A user-friendly Contact Form that allows your website visitors to send you messages.
  2. A dedicated Frequently Asked Questions section that you can customize and use as a self-help resource for your customers.
  3. Attractively designed Product Cards to showcase new products and inform your customers about hot deals or bestsellers.

The appearance of OpenWidget on the website.

How to create a free OpenWidget account Link icon

  1. Head over to the OpenWidget sign-up page.
  2. Provide the requested information, including your full name, business email (which you’ll use to log in to OpenWidget), a password (8 characters or more), and your company website.
  3. Click the “Create account” button to complete the registration process.

That’s it — your OpenWidget account is now set up, and you can proceed with a straightforward and intuitive onboarding process when you first log in.

The onboarding process is divided into several steps, allowing you to fine-tune your widget to meet your specific requirements, whether it’s increasing your revenue or customizing the appearance of OpenWidget itself.

Tuning OpenWidget to your needs.

To make things even more convenient, the OpenWidget team prepared a comprehensive guide corresponding to what you’ll see on your screen as you configure OpenWidget.

Go to the OpenWidget onboarding guide

How to integrate OpenWidget with HelpDeskLink icon

Visit the always up-to-date OpenWidget help center to connect the widget to HelpDesk.

Read OpenWidget integration instructions

Was this article helpful?

Got it!

Thanks for your feedback.

Thank you!

We’re happy to help.

RELATED ARTICLES

Integrate HelpDesk with Salesforce

Learn how to connect HelpDesk with Salesforce to streamline your customer support easily. Follow our step-by-step guide for a smooth integration process.

Read the article

KnowledgeBase integration: Use help center articles when handling tickets

Learn how to integrate HelpDesk with KnowledgeBsse to answer customer questions around the clock.

Read the article

Try HelpDesk today

Free 14-day trial Simple setup

You'll be in
good company

Companies using HelpDesk
HelpDesk tickets that are created with Shopify, Salesforce, LiveChat, and Messenger

Discover Text products