1. Learn more about the HelpDesk Marketplace, where you can install apps and grow your license with essential solutions.

    • Live Chat
    • Set up account
  2. In the HelpDesk settings, you can manage your inboxes, tags, canned responses, and email notifications.

    • Live Chat
    • Set up account
  3. Integrate HelpDesk with Facebook for streamlined customer support. Manage Facebook messages efficiently in one place.

    • Live Chat
    • Integrations
  4. Learn how you can edit the email template in HelpDesk to adjust it to your needs.

    • Live Chat
    • Set up account
  5. Discover the roles you can assign to the HelpDesk users.

    • Live Chat
    • Use HelpDesk
  6. Forward your emails from Microsoft 365 to HelpDesk and convert them into tickets.

    • Live Chat
    • Connect channels
  7. Learn how to add multiple email addresses to HelpDesk and create custom inboxes with automation rules.

    • Live Chat
    • Set up account
  8. Learn how to download, install, and configure Contact Form 7 for your WordPress. Use the CF7 plugin to get more messages from your website's visitors.

    • Live Chat
    • Connect channels
  9. Find all the open tickets in the "Tickets to handle" section.

    • Live Chat
    • Use HelpDesk
  10. Discover how to start using HelpDesk as your ticket management tool.

    • Live Chat
    • Set up account

Keep data and changes when the trial ends

1 min read
updated: Nov 20, 2024
HelpDesk
158 29

You’ll keep your changes or configurations when your HelpDesk trial ends.

Once your trial period concludes, all the settings, customizations, and changes you made during the trial will be saved. You can keep all the progress you’ve made and continue using your configured HelpDesk account by selecting a subscription plan that suits your needs.

Next steps to keep your account activeLink icon

  1. Choose a plan. Head over to HelpDesk Pricing to pick a plan that fits your business.
  2. Subscribe. Complete the subscription process to ensure seamless access to your account without interruption.

By subscribing to a plan before your trial ends or soon after, you’ll maintain full access to your HelpDesk features and configurations, keeping your workflow uninterrupted.

If you have any questions about choosing a plan or need assistance, reach out to our support team — we’re here to help!

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