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Managing multiple logins for team members can be a hassle when managing customer interactions or internal requests. Single sign-on (SSO) can make life easier.
SSO allows your team to access HelpDesk with one secure login credential, eliminating the need to remember separate passwords or create new accounts. It streamlines access, reduces password fatigue, and boosts productivity. By integrating SSO into your HelpDesk, users can enjoy a seamless login experience, enhancing security and ease of use.
Want to set up a custom SSO as your login method? Read the guide to learn the detailed steps and requirements for configuring custom SSO in your HelpDesk environment: Setting Up Custom SSO as Your Login Method.
Whether you’re looking to simplify user access or enhance your system’s security, SSO is worth exploring.
