1. Learn more about the HelpDesk Marketplace, where you can install apps and grow your license with essential solutions.

    • Live Chat
    • Set up account
  2. In the HelpDesk settings, you can manage your inboxes, tags, canned responses, and email notifications.

    • Live Chat
    • Set up account
  3. Integrate HelpDesk with Facebook for streamlined customer support. Manage Facebook messages efficiently in one place.

    • Live Chat
    • Integrations
  4. Learn how you can edit the email template in HelpDesk to adjust it to your needs.

    • Live Chat
    • Set up account
  5. Discover the roles you can assign to the HelpDesk users.

    • Live Chat
    • Use HelpDesk
  6. Forward your emails from Microsoft 365 to HelpDesk and convert them into tickets.

    • Live Chat
    • Connect channels
  7. Learn how to add multiple email addresses to HelpDesk and create custom inboxes with automation rules.

    • Live Chat
    • Set up account
  8. Learn how to download, install, and configure Contact Form 7 for your WordPress. Use the CF7 plugin to get more messages from your website's visitors.

    • Live Chat
    • Connect channels
  9. Find all the open tickets in the "Tickets to handle" section.

    • Live Chat
    • Use HelpDesk
  10. Discover how to start using HelpDesk as your ticket management tool.

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    • Set up account

Microsoft Outlook email forwarding

1 min read
updated: Sep 26, 2024
HelpDesk
158 29

Follow these steps to learn how to set up forwarding from Outlook to HelpDesk:

  1. Access Microsoft Outlook’s forwarding settings.

  2. Enable forwarding.

Enabling forwarding in Microsoft Outlook.

  1. Enter HelpDesk’s forwarding address.

Here you can find your HelpDesk forwarding address.

Enabling forwarding in Microsoft Outlook — entering HelpDesk’s forwarding address.

  1. Select “Close” to save changes.

To learn more about the email forwarding process, visit the Microsoft Outlook help center.

If you need other assistance, chat with us! We’re available 24/7.

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