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Install apps from the HelpDesk Marketplace
Learn more about the HelpDesk Marketplace, where you can install apps and grow your license with essential solutions.
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HelpDesk settings
In the HelpDesk settings, you can manage your inboxes, tags, canned responses, and email notifications.
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Integrate with Facebook
Integrate HelpDesk with Facebook for streamlined customer support. Manage Facebook messages efficiently in one place.
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- Integrations
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Email template
Learn how you can edit the email template in HelpDesk to adjust it to your needs.
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Roles in HelpDesk
Discover the roles you can assign to the HelpDesk users.
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- Use HelpDesk
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Microsoft 365 email forwarding
Forward your emails from Microsoft 365 to HelpDesk and convert them into tickets.
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Manage multiple email addresses
Learn how to add multiple email addresses to HelpDesk and create custom inboxes with automation rules.
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How to Install and Use WordPress Contact Form 7 Plugin
Learn how to download, install, and configure Contact Form 7 for your WordPress. Use the CF7 plugin to get more messages from your website's visitors.
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What’s in "Tickets to handle"
Find all the open tickets in the "Tickets to handle" section.
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3 simple steps to get started with HelpDesk
Discover how to start using HelpDesk as your ticket management tool.
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- Set up account