1. Welcome to Text. We’re so glad you’re here. Please read the following terms before using our Services you will be agreeing to, and will be bound by them through the continued use of our Services.

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  2. These Marketplace Terms constitute an addendum (“Addendum”) to the Terms of Use and regulate further the relationship between Text, Inc. (referred to as ”Text”, ”we” or “us” or ”the Company”), the Customer, and an Application Provider creating Integration according to Developers Terms and/or third-party application integrated with Text.

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  3. Welcome to Text’s Webinar Terms ("Terms"). 1. Why do we have these Webinar Terms? If you are here, it means that you want to sign up for an online upcoming event transmitted over the web using video conferencing software “Webinar” hosted and organized by TEXT Spółka Akcyjna (“Text”,“we”, “us” or “Webinar Organizer”) with its headquarters located in Poland at ul.

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  4. In consideration for your participation in the Partner Program (the “Program”) please read very carefully the Partner Program Terms and Privacy Policy (collectively constitute the “Agreement” or “Partner Terms”).

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  5. This section is for law enforcement and other properly authorized government agencies or authorities (“Notifiers”) seeking records and information from Text, Inc.

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  6. This Hosting Policy describes the Text, Inc. ("Text") practices regarding data storage and hostings and shall serve as an official reference concerning our data safety.

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  7. This Data Processing Addendum, including its appendices and the Standard Contractual Clauses (as defined below) attached hereto (collectively, the “DPA”) is incorporated by reference to the agreement governing the use of Text’s Services (“Agreement) entered by and between the client (“Client”, “you”) and Text, Inc.

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  9. Data transmission and storage security is imperative in the modern enterprise. That’s why we have taken all measures to keep all information appropriately protected.

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  10. At Text, we believe in being transparent about how and when we use cookies and other similar technologies for the purposes of giving you the best possible personalized browsing experience of our website and Services.

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What’s in "Tickets to handle"

1 min read
updated: Sep 26, 2024
HelpDesk
158 29

The “Tickets to handle” section contains all tickets that are visible for your team, but they don’t have a specific person assigned to solve it.

To choose an Assignee, open the ticket and click on the dropdown menu in the Details section on the right. Then, choose an Agent that should take care of the ticket.

Assigning agents to tickets

If you decide to assign a ticket to yourself, it will land in the “My open tickets” section.

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