Legal for Partners

  1. Learn more about the HelpDesk Marketplace, where you can install apps and grow your license with essential solutions.

    • Legal for Partners
    • Set up account
  2. In the HelpDesk settings, you can manage your inboxes, tags, canned responses, and email notifications.

    • Legal for Partners
    • Set up account
  3. Integrate HelpDesk with Facebook for streamlined customer support. Manage Facebook messages efficiently in one place.

    • Legal for Partners
    • Integrations
  4. Learn how you can edit the email template in HelpDesk to adjust it to your needs.

    • Legal for Partners
    • Set up account
  5. Discover the roles you can assign to the HelpDesk users.

    • Legal for Partners
    • Use HelpDesk
  6. Forward your emails from Microsoft 365 to HelpDesk and convert them into tickets.

    • Legal for Partners
    • Connect channels
  7. Learn how to add multiple email addresses to HelpDesk and create custom inboxes with automation rules.

    • Legal for Partners
    • Set up account
  8. Learn how to download, install, and configure Contact Form 7 for your WordPress. Use the CF7 plugin to get more messages from your website's visitors.

    • Legal for Partners
    • Connect channels
  9. Find all the open tickets in the "Tickets to handle" section.

    • Legal for Partners
    • Use HelpDesk
  10. Discover how to start using HelpDesk as your ticket management tool.

    • Legal for Partners
    • Set up account

The Agreement

In this section, you will find all the documents that are binding when you want to become our partner. If you have questions about the rules on how we run our Partner Program, want to know how we handle your data, or have inquiries about intellectual property, check the documents below.

Frequently Asked Questions

Affiliate Partners are promoters of the products. Affiliate partners use referral links to recommend our products to people from their audience through various marketing activities. The Solution Partners are verified companies and entrepreneurs that create product licenses directly for their clients. Usually, they will not only refer to the product but also implement it and train their clients. They can also manage the subscriptions for their customers if they decide to manage payments yourself.

First you need to register here and fill out the application for the Solution Program. Within the Solution Program, you can choose to resell our products or simply refer them to your customers. As a reseller, you get a discount when purchasing our products, and you can set your own price for your customers. When you refer your customers to our products, they’ll pay the full product price, and you’ll be rewarded with a commission.

There are no country limitations on where you can advertise our product. You are free to advertise it anywhere you like, but it is your responsibility to ensure potential compliance with local laws and regulations.

There are no costs involved in joining the program. It is entirely free of charge.

No formal agreement is necessary to become a Partner. By registering as a Partner, you agree to abide by the Partner Program Terms and Privacy Policy, which outline your responsibilities. However, if needed, we can enter a Non-Disclosure Agreement (NDA) with you.

Affiliates are allowed to reserve and bid on keywords except for commonly used terms or those that infringe upon any existing trademarks, as outlined in points 5.4 and 5.5 of Partner Program Terms.

Your affiliate link includes a 120-day tracking cookie. It means that whenever visitors click on a link with your unique Partner ID, you’ll be credited with the referral. However, that only happens if they create a license within these 120 days and, eventually, become our paying customers (provided they will not clear their data/ cookies etc.).

The revenue share is recurring, starting from 20%.

Privacy

Here you can find all the documents referring to how we process personal data including the GDPR-related requirements. In this section, you can find details on how we collect, transfer, and further use personal information.

Security

Questions about security? You are in the right place. Here you will learn where we store data, where our servers are located, how we provide security as well as to whom and in what circumstances we can share data.

Guidelines and Policies

Here you can find more information about our company standards, values, and general recommendations about how to use our services.