![Chats Manager](https://cdn.livechat-files.com/api/file/developers/img/applications/PBrniI5IR/icons/5hz8W19IR-960x960.png)
Chats Manager
Effortlessly manage and monitor multiple live chats in real-time, boosting team efficiency and improving customer support
Chats Manager is the ultimate tool for overseeing all ongoing chats and managing agent interactions efficiently. ?
- Monitor Multiple Conversations: Agents can easily track and interact with multiple chats simultaneously. ?
- Private Messaging: Send direct messages to other agents for quick coordination. ?
- Batch Actions: Execute actions like closing chats, sending messages or sending canned responses to multiple conversations at once. ⚡
This app is designed to streamline the workflow and enhance the overall productivity of customer support teams. ?
Pricing
- Affordable: The most cost-effective solution in the marketplace for this type of app. ?
- Single Price: One flat rate covers the entire account, making it simple and budget-friendly. ?️
Key Features
Canned Responses
Automatic Chat Display
Filtering Options
Private Messaging
Batch Actions
Real-Time Chat Monitoring
Benefits
Focused Chat Supervision
Proactive Issue Management
Superior Customer Service
Supportive Onboarding
Enhanced Team Collaboration
Boosted Efficiency
App Terms
Legal Terms
By installing this app, you agree to the Marketplace Terms, App Privacy Policy and Scopes listed in this section.
Scopes
Installing Chats Manager will give the developer access to:
View
Chatbots, Customers, Groups, Tools
Edit
Agents, Chats
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Tutorial & Support
How to use this app
Follow the app tutorial with setup instructions on how to use and properly configure this app with your LiveChat account. To get help and support contact Sikora Works. You can also suggest improvements or request new features in the upcoming versions of Chats Manager.