Gather information about all your customers and send them outbound messages using the same app!
The Outbound Messages app lets you accessall customer information—notes, communication preferences, past interactions, etc. —in one centralized location. It also has a built-in outbound messaging system designed for Sales and Marketing teams, which you can use to send marketing or informative campaigns and boost customer engagement.
How does it work?
After each chat, new or updated customer records appear in the app, providing a unified view of interactions across all connected channels, such as your website, WhatsApp, Messenger, etc. There, you can quickly check or add notes about a specific customer, find favorite channels like WhatsApp, see all conversations conducted, or plan to send outbound messages tailored perfectly to your customers’ needs.
With the Outbound Messages app, you can:
- leverage detailed customer data and communication history to spot trends,
- segment your audience, and make smarter, data-driven decisions
- personalize your marketing and sales efforts to boost engagement and drive higher conversions
Key Features
Benefits
App Privacy
The developer LiveChat Integrations indicated that the app’s privacy practices may include handling of user data. You can learn more in the app’s Privacy Policy. App installation indicates your acceptance of the terms and conditions set by Text, Inc. Marketplace.
Tutorial & Support
How to use this app
Follow the app tutorial with setup instructions on how to use and properly configure this app with your LiveChat account. To get help and support contact LiveChat Integrations. You can also suggest improvements or request new features in the upcoming versions of Outbound messages.