Easy-to-set up CRM features
No coding skills required
Easy-to-set up CRM features
Build long-lasting relationships with your buyer. Send responses quickly and close deals in just a few minutes with an easy-to-implement ticketing system for sales.
Free 14-day trial No credit card required Quick to implement
Trusted by 7,000+ customer success experts
Improve buyer service and support partnerships with easy-to-use ticketing system features.
Streamline your team's management and simplify global transactions in one spot. Easily prioritize between local and international sales, keeping all critical data updated and organized in real time.
Automate your sales processes and improve response times to close deals in 24 hours. Resolve customer complaints quickly to increase brand loyalty.
Make handling sales as easy as managing tickets. Grow your customer base by linking your ticketing system to CRM software to track inquiries and maintain consistent operations skillfully.
Integrate HelpDesk with CRM systems through the power of Zapier and:
Effortlessly sync new tickets with your project management app, ensuring instant progress updates. Speed up deal closures through standardized and clear messaging.
Automate routine tasks – like responding to frequent questions – by mirroring your existing process with HelpDesk’s workflows in Zapier. Make your workflow efficient and hands-free.
Save time analyzing customer data and arranging details by creating HelpDesk tickets directly from your CRM or communication software. No more hopping between apps, just seamless efficiency and focus.
Users Love Us
Happiest Users 2023
Free 14-day trial Scale your deals Easy access to information
Use AI tools for consistent and coherent online communication. Speak with a unified voice when interacting with customers globally, at any time.
See all features
Mark cases as open, closed, pending, on hold, or solved. Give them context according to the sales funnel. Prioritize customers' inquiries to solve them on time by adding status to the case.
Use artificial intelligence to tailor your message's tone so it hits just right, no matter if your audience is beauty, construction, or tech. Transform communication and connect with your customers on a deeper level.
Managers' favorite
Use auto-assignments and the smart round-robin option to automatically assign tickets to the next available agent. Keep all of your teams productive and response times low.
Securely store additional, ticket-specific information about your customers. Customize them according to your needs, and set an order number, contact ID, or credit card number.
Fast-track deals with macros and workflows. Cut down on repetitive tasks like data reporting and responding to routine queries. Focus on enhancing your sales strategy and expanding your reach.
Each agent can spend more time resolving tickets and make our customers happier with an individual approach and better response time.
Dalton Hasegawa,Brastel saves 8 minutes handling each ticket. It's a 35% decrease in the ticket resolution time.
Brastel team handles nearly 2,000 tickets a month using automation.
Get HelpDesk for a free 14-day trial and create an account.
Forward messages from your current support inbox to HelpDesk.
Start receiving tickets from your customers and team.
No credit card required
When you need assistance, you can count on our Support Heroes. They're strong and swift, and will help you no matter the time!
Chat with us 🤗
Experience effortless ticket management with HelpDesk
Free 14-day trial No credit card required Advanced ticketing made easy
You'll be in
good company
