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Bring ease to support with HelpDesk. Clear tickets quickly, deliver measurable results, and create a 5-star customer experience.
Free 14-day trial Simple setup AI-powered ticketing
Trusted by companies ready to bring direct support
Take charge of your message flow and handle tickets from different platforms in one centralized hub. Stay on top of critical cases and hit deadlines head-on.
Turn emails, forms, and other messages into organized service desk tickets. Manage all support tasks in one place and stay up-to-date.
Set up smart rules for repetitive tasks. Let your team focus on the work that moves issues forward, while routine tasks are done on the fly.
Work booster
Use new technologies that intuitively fit into your communications. Enjoy smoother, smarter ticketing that makes your day-to-day easier as you grow.
Track performance and refine support processes with many insightful reports. Uncover what's happening and make well-informed decisions.
Handle complex cases together without friction, whether you’re working with internal teams or external partners. Stay in sync to get the job done.
Free 14-day trial Customizable automations Secure and reliable platform
Explore six key reasons why HelpDesk stands out as a top choice for service desks and technical support teams.
Enjoy a simple and intuitive interface that gets your team started without the hassle of long onboarding. Jump right into action once entering the service desk.
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Automate tasks such as sorting, prioritizing, tagging, or sending confirmations with proven templates. Free up your team's time for bigger challenges.
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Use ticketing features to stay approachable and manage every customer query at a central location. Browse the conversation history for follow-up.
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Personalize every detail from email templates and canned responses to signature branding and custom fields. Adjust your desk service to fit your unique needs.
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Bring together all the tools your team relies on, from CRMs to communication apps, into the service desk system.
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Get ahead by using insights to predict and tackle customer needs before they even contact you. Analyze historical data to anticipate potential challenges before they escalate.
Read about analyticsTry the service desk software designed for businesses like yours
Free 14-day trial Real-time data tracking Unified ticketing
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