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Use the intuitive color picker to make each element of the email template match your brand.
Configure content components and make your emails informative with available variables.
Have full control over the final look of your email template with two testing options.
Brastel team handles nearly 2,000 tickets a month using automation.
39%Brastel team saves 12 minutes handling each ticket. It's a 39% decrease in the ticket resolution process.
HelpDesk embraces everything we needed when it comes, to asynchronous customer communication.
HelpDesk embraces everything we needed when it comes, to asynchronous customer communication.
Irina BokarevaMarketing Project Manager at Brastel Co., Ltd.
Decide on the teams that will use the created email template in daily conversations. Have full control over how you present yourself.
Go step-by-step and create your branded email templates. Use intuitive and click-based configuration options and unleash your creativity!
Use six possible variables that pull in the data you include in your ticket details. Make your email templates even more informative.
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Browse our help center article to learn how to create email templates without breaking a sweat.
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